HCMS stands for Hierarchy and Compensation management system. Every agent MUST have a valid HCMS profile.
Ensure all writing numbers you have are input into your HCMS profile
Click the plus sign in the top left corner of your HCMS profile
Click on "New Carrier Request"
Change the new carrier request from new request, to "missing carrier request".
In the bottom right corner click "add carrier" choose the carrier whose writing number you wish to input, then send the request.